Privacy Policy
How Travel Empire protects and manages your personal data.
Introduction
At Travel Empire (Private) Limited, we are committed to maintaining the trust and confidence of our visitors and clients. In this Privacy Policy, we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.
This policy applies to all users of our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
What Information Do We Collect?
We collect information to provide better services to all our users. The types of information we collect include:
| Category | Examples |
|---|---|
| Identity Data | First name, last name, passport details, date of birth, gender. |
| Contact Data | Email address, telephone numbers, billing address, delivery address. |
| Financial Data | Payment card details (processed securely via third-party gateways). |
| Travel Data | Flight preferences, dietary requirements, hotel preferences, emergency contacts. |
How We Use Your Data
We use the data we collect for the following specific purposes:
- Booking Fulfillment: To process your flight, hotel, and tour bookings with third-party providers.
- Communication: To send you booking confirmations, itineraries, and important travel updates.
- Customer Support: To assist you with inquiries, amendments, or issues during your trip.
- Legal Compliance: To comply with local laws, such as providing passenger details to immigration authorities.
Security & Cookies
Data Security: We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes SSL encryption for all sensitive data transmissions.
Cookies: Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can choose to accept or decline cookies through your browser settings.
Your Data Rights
Under applicable data protection laws, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of any incorrect data we hold.
- Request deletion of your personal data (where legally permissible).
- Withdraw consent for marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy or our treatment of your personal data, please write to us by email at privacy@travelempire.lk or by post to our registered office in Sri Lanka.